IBM C2010-591

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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 認定 C2010-591 試験問題:

1. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Job List
B) Job Plans
C) Tasks List
D) Tasks Plan

2. All change managers at a company need to track if the percentage of changes implemented with approval across a date range is higher then 90%. Which IBM SmartCloud Control Desk functionality can create and display the necessary Key Performance Indicator (KPI)?

A) The required KPI is already available which provides a graph of the percentage of changes implemented with approval by status.
B) A standard report is already available which uses Start Date and End Date input parameters to provide a report with a bar chart of the percentage of changes implemented with and without approval by status.
C) A result set should be configured on the Start Center of the Change Manager role containing a query on the closed changes for a specific date range.
D) A custom KPI should be configured to display the percentage of changes implemented with approval by status, using Start Date and End Date input parameters, which then has to be configured in a KPI graph portlet on the dashboard of the Change Manager role.

3. What information should be available in a high level requirements document?

A) A statement of the scope, objectives, and participants in a project.
B) The requirements for one or more new features for an existing product.
C) The customer's vision for the solution design.
D) The customer's wants and needs for a product or solution.

4. A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and production?

A) The required licenses number does not change.
B) The required number of all licenses is doubled because the development environment does not require separate licenses.
C) The required number of all licenses is tripled.
D) Only TADDM licenses are tripled.

5. Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?

A) To create value for stakeholders
B) To ensure that services are designed to meet business needs
C) To define activities, roles, responsibilities, functions, and metrics
D) To identify units of organizations responsible for specific outcomes

質問と回答：